Customer Care
We are committed to provide you with all the help you need to get the most out of your Trackunit Telematics solution and maximize your return on investment. If you have any questions about our products or services, our support team is here to assist you.
Check the real-time health of your services
See Current Status
Guides And Manuals
About
We want to make it as easy as possible to deploy our products. With a wide range of guides and manuals, you can find everything you need to know from installment hardware to utilization of our services.
Denmark and rest-of-world
DK
Trackunit ApS
Contact
+45 96 73 74 00
support@trackunit.com
Opening hours
Mon-Thu: 8 am - 4 pm
Fri: 8 am - 3:30 pm
CET
Canada
CA
Trackunit
Contact
+1 519-953-0160
supportus@trackunit.com
Opening Hours
Mon-Fri: 8am - 5pm
EST
United States
USA
Trackunit Inc.
Contact
+1 844-661-0340
supportus@trackunit.com
Opening hours
Mon-Thu: 8 am - 6.30 pm
Fri: 8 am - 4 pm
CST
Singapore
SGP
Trackunit Asia Pacific Pte Ltd.
Contact
Phone: +65 3163 4567
supportapj@trackunit.com
Opening Hours
Mon-Fri: 9 am - 6 pm
SGT
United Kingdom
UK
Trackunit Ltd
Contact
+44 (0) 113 426 4095
supportuk@trackunit.com
Opening hours
Sales Support, Technical Support:
Mon-Thu: 8 am - 4 pm
Fri: 8 am - 3:30 pm
Finance & Order Lines:
Mon-Thu 8 am - 3 pm
Fri: 8 am - 2:30 pm
UTC
Germany
DE
Trackunit GmbH
Contact
+49 (0)5 321 3629103
supportde@trackunit.com
Opening hours
Mon-Thu: 8 am - 4 pm
Fridays: 8 am - 3:30 pm
CET
France
FR
Trackunit SAS
Contact
+33 (0) 4277 50245
supportfr@trackunit.com
Opening hours
Sales Support, Technical Support:
Mon-Fri: 9 am - 5 pm
Finance & Order Lines:
Mon-Thu 8 am - 4 pm
Fri: 8 am - 3:30 pm
CET
Sweden
SE
Trackunit AB
Contact
+46 313 04 56 11
supportse@trackunit.com
Opening hours
Mon-Thu: 8 am - 4 pm
Fri: 8 am - 3:30 pm
CET
Norway
NO
Trackunit AS
Contact
+47 219 39 748
supportno@trackunit.com
Opening hours
Mon-Thu: 8 am - 4 pm
Fri: 8 am - 3:30 pm
CET
Australia
AUS
Trackunit Pty Ltd
Contact
+61 2 7908 7704
supportapj@trackunit.com
Opening Hours
Mon-Fri: 9 am - 7 pm
AEST
New Zealand
NZ
Contact
+64 9-802 0601
supportapj@trackunit.com
Opening Hours
Mon-Fri: 9 am - 5 pm
NZ time
Japan
JP
Trackunit K.K
Contact
Opening Hours
Mon-Fri: 9 am - 6 pm
JST
Return Merchandise Authorization
All technical issues must be reported to Support
