Machine Usage
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Customer
OEM – Aerial Work Platforms
Insight
Use the full potential of your machine’s electrical harness and combine advanced sensor data with location and meta-data to draw a complete view on how machines are being used. This insight reveals how machines are being used, forecasts expected service date and identified under-performing machines.
Pain
Intensive labour costs associated with service planning and warranty registrations
Actions
Do I get the full value of the machines? Which machines to service next month? Which spareparts to order next month? When does the warranty expire? Has the warranty been registered too late?
Aftermarket & Service
Knowing which machines are up for service and when allows you to proactively sell spareparts kits at the right time. Knowing when warranty are about to expire helps you to upsell service contracts at the right time, which ultimately helps the customer with keeping your machines running.
Supply chain
Use each machine’s unique data to accurately forecast which and how many spareparts are needed in the coming month.
Sales & Marketing
Give your customers access to usage data allows them to rightsize their fleet by getting rid of machines that are not being utilized and to proactively identify the need for more machines when load rises. This digital service will add value to your machines and boost sales.
Finance
By combining financial data with machine data from the field, finance has the ability to become a forward looking trusted advisor and business partner.
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